TornabuoniShop

Terms and Conditions
Welcome to www.tornabuonishop.com!  The privacy of our clients is of utmost importance to us.  We have taken great measures to assure that your privacy is always protected.  If you have any questions, our customer service team will be glad to answer them.  Please send your general inquiries, suggestions, and feedback to info@tornabuonishop.com Thank you for shopping with us.  We value your patronage.

Our guarantee
Stock permitting, all orders placed on the web are usually despatched within 24 hours. In the event that an item is temporarily out of stock, we will notify you of the delay and despatch it as soon as it arrives.

How to purchase online
Once you've found an item you'd like to purchase, just click on the "Add to cart" button. Your shopping cart will update every time you add or delete an item to your order. When you want to check out, simply click the Checkout link when viewing your shopping cart.

Product Descriptions
All reasonable care is taken to ensure that all details, descriptions and prices of products appearing on the site are as accurate as possible.   Although we aim to keep the website as up to date as possible, the information appearing on the website at a particular time may not always reflect the position exactly at the moment you place an order. 

Ordering by phone and fax
Ordering by phone: To order by phone, please call (39)055 9180643 begin_of_the_skype_highlighting              (39)055 9180643      end_of_the_skype_highlighting, 5 days a week between the hours of 9 am  - 6 pm EST.

Ordering by fax: To order by fax, please send your order to (39)055 9180699 begin_of_the_skype_highlighting              (39)055 9180699      end_of_the_skype_highlighting.
Please be sure to include the specific quantity and title(s) of the item(s) you are ordering, as well as the shipping address where we should send your order.
For orders made by phone and fax, payment is accepted by PayPal or bank transfer.  Payment by bank transfer should be made to:
OFFICINA DE’ TORNABUONI SAS
UNICREDIT BANCA D’IMPRESA, C/C 0000030051274 CAB 02801  ABI 03226   IBAN IT  BIC SWIFT CODE: UNCRIT2VFIY.
Please be sure to provide receipt of transaction.  Orders will be shipped as soon as payment is received.

Security and Privacy
Our online store operates under the highest security protocol: the Secure Socket Layer Protocol.  Critical information such as credit card numbers are not stored and all personal information is encrypted so that it cannot be read as information is sent over the Internet.

Order Status
Once we are able to obtain authorization for your payment, an order confirmation will be sent to you by e-mail. Once your order has shipped, you will receive an additional e-mail to confirm the shipment of your order.

Shipping
Shipping rates are determined by the weight of your order.  The shipping tracking information will be provided so that you may check the status of the order at your convenience.